News Release
ESCC Bishop Campus
CCCC to Offer Exciting New Workshops in Bishop
Bishop, CA – January 22, 2004
Attention business managers, small business owners, administrative
assistants, and supervisors Cerro Coso Community College Eastern Sierra
College Center in Bishop will be offering the following Community Education
workshops this spring.
Customer Service; Job One
During this workshop individuals will learn how to identify what customers
want, how to give great service every time, how to resolve conflicts
effectively and efficiently, and learn how to create and deliver an
effective sales campaign. Individuals will be evaluated for performance.
Classes will be held Saturdays, February 29, March 6, and March 13, 2004
from 9:00 am until 3:00 pm.
Using QuickBooks
Individuals will learn how to use the most popular accounting software
package for small businesses. Areas to be discussed will include review of
basic accounting practices, accounts receivable and payable, and payroll.
Classes will be held Saturdays, March 20, March 27, and April 3, 2004 from
9:00 am until 3:00 pm.
The Supervisor's Tool Box
During this workshop individuals will get an understanding of the challenges
that are part of supervising and motivating your team. Managing
expectations, problem solving, conflict resolution and coaching will also be
discussed during this workshop. Classes will be held Saturdays, April 17,
April 24 and May 1, 2004 from 9:00 am to 3:00 pm.
Each Community Education workshop will be held at the Cerro Coso Community
College, Bishop Campus located at 4090 West Line Street at the Ed Powers
Road intersection. Students may register and pay for the $30 fee per
workshop at the College office during regular business hours. For more
information contact the College at 872-1565. Seating is limited.
FOR FURTHER INFORMATION, PLEASE CONTACT:
Joann Handeland, Director of Facilities Development and Services (760)
384-6230